Good to know

Questions & answers

The quick answers to what folks ask most. Anything we missed is only a message away.

Visiting

Coming to play.

Do I stay with my kid?: Yes, please stay. We’re a hang-out, not a hand-off. The shop and a good coffee are steps away, so find a spot, settle in, and let the playing unfold.
Do I need to book?: Nope. Open play is walk-in, no reservation. Come by during open hours and settle up at the counter.
What ages is it for?: From brand-new crawlers to big kids, with a corner of the room for every stage of small. More on the playroom page.
What should we bring?: Shoes off at the door, socks or bare toes in the play space. Bring snacks or grab a juice box from the playroom fridge. The playroom page has the full rundown.

The shop

How do I find the right size?: Our sizing guide has measurements for every size from newborn to 5T/6T. Between two sizes? Tell us their age and a measurement and we’ll help you pick.
Is everything in the shop online?: We keep the shelves and the site as in-step as we can, but they don’t always match one-to-one. If you’re coming in for something specific, give us a call first.
Something’s sold out. Can you get it back?: Often, yes. Send us a note or catch us on Instagram, and we’ll give you a heads-up when a favorite comes back.
Can I return something?: Yes, within thirty days, as long as it’s still new and wearing its tag. Our returns and shipping page has the whole story, including the handful of things that can’t come back.

Parties & events

Do you host birthday parties?: We do, and we love it. Three party packages, six themes, and a room made for it. See the party packages.
How does the party deposit work?: A non-refundable 50% deposit holds your date, and if plans change, the deposit moves with the party to any other open date.
What else happens at the shop?: Story time, kids’ craft classes, mama mornings, and more pop up through the season. The events page has what’s coming up.
Where are you, and when are you open?: 1326A Grand Ave in Saint Paul, open Wed–Sat 11–6 and Sun 10–2. Directions and more on the contact page.

P.S.

Didn’t find your answer? Whatever it is, just ask, and a real person gets back to you (usually mid-glitter cleanup).